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How can I enroll in the speciality courses?
Please visit our website page here to learn more about the speciality courses. You can download the course brochure by navigating to the 'Course Page'.
To enroll in any of these courses, add it to the cart and follow further instructions.
When will I get access to my course content?
Learners are given access to the course content 5-7 days before the start date of their classes. Please contact us at customerservice@erickson.edu if you don't have access 3 days before your course start date.
How can I upgrade my program?
Learners enrolled in Coach Certificate and Coach Qualification have an option to upgrade their program.
- Coach Certificate ➡️ Coach Diploma
(SFE+ SFAA) (SFE + SFAA+ AMB) - Coach Qualification ➡️ Coach Diploma
(SFE + EMB) (SFE + SFAA+ AMB)
Please contact your enrolment coach to learn about the upgrade process. Admin fee may apply.
Can I take a break after starting the program?
Learners may request to pause their program for up to 6 months. Please send your requests at customerservice@erickson.edu
An admin fee may apply.
What are my options if I can't finish my program in the stipulated time?
Learners may request a six months program extension to finish the requirements of the program. Please reach out to us at customerservice@erickson.edu
Program extension fee may apply.
What is the minimum attendance requirement in each module?
Learners are required to maintain at least 70% attendance in each module. The learners who fail to meet this requirement have to repeat the module.
How can I submit my feedback?
Learners may submit their feedback after the completion of each module/ course through the 'Feedback Form' which is sent to all the learners.
If you'd like to report a concern or make a request during your course, please feel free to reach out to us at customerservice@erickson.edu
Our team is always looking for feedback to improve the learning experience for all learners. Thank you in advance for sending your feedback to us.
What requirements do I have to complete to get my program certificate?
When will I get access to the course I am enrolled in?
Learners are given access to the course content 5-7 days before the start date of their classes. Please contact us at customerservice@erickson.edu if you don't get access 3 days before your course start date.
How can I upgrade my program?
Learners enrolled in Coach Certificate and Coach Qualification have an option to upgrade their program.
- Coach Certificate ➡️ Coach Diploma
(SFE+ SFAA) (SFE + SFAA+ AMB) - Coach Qualification ➡️ Coach Diploma
(SFE + EMB) (SFE + SFAA+ AMB)
Please contact your enrolment coach to learn about the upgrade process. An admin fee may apply.
How can I reschedule my class?
We understand life happens! For class rescheduling requests, please let us know at least 2 weeks prior to the start date of your class.
Click here to check our upcoming classes and write to us at customerservice@erickson.edu mentioning the ECI number you'd like to enroll in. An admin fee may apply.
What are my options if I'd like to take a break from the program?
Learners may request to pause their program for up to 6 months. Send your requests to customerservice@erickson.edu
An admin fee may apply.
I want to extend my program's end date. What are my options?
Learners may request a six months program extension by writing at customerservice@erickson.edu
Program extension fee may apply.
What is the minimum attendance requirement in each module?
Learners are required to maintain at least 70% attendance in each module. The learners who fail to meet this requirement have to repeat the module.
How can I book my oral assessment?
- To book your CMP oral assessment you need to log into the learner's portal.
- You can find the login page here.
- Once you log in, navigate to 'Dashboard'.
- Click on 'Coaching Mastery Program'
- Navigate to the 'Modules' section. You'll find instructions on scheduling your oral assessment.
How can I book my CMP (Advanced Mentor Bundle)/ MB (Essentials Mentor Bundle) 1:1 mentor sessions?
- You may book your 1:1 mentor sessions by logging into the learner's portal.
- You can find the login page here.
- Once you log in, navigate to 'Dashboard'.
- Click on 'Coaching Mastery Program/ Mentor Bundle'
- Navigate to the 'Modules' section. You'll find instructions on scheduling your 1:1 mentor sessions.
How can I book a make-up session for the CMP/ MB class I missed?
Learners are required to maintain 100% attendance in CMP/ MB group sessions. To make up for the session you missed, please reach out to us at customerservice@erickson.edu with the following details:
- The ECI number and Session number of the class you missed
- The ECI number of the class you'd like to enroll in for the makeup session.
Please click here to check our upcoming classes. An admin fee may apply.
How can I upload recordings in Canvas?
- To upload your recordings you need to log into the learner's portal.
- You can find the login page here.
- Once you log in, navigate to 'Dashboard'.
- Click on the 'Module' name you'd like to submit the recordings of.
- Navigate to the 'Assignments' section. You'll see an option to upload the recording.
How can I submit my feedback?
Learners may submit their feedback after the completion of each module/ course through the 'Feedback Form' which is sent to all the learners.
If you'd like to report a concern or make a request during your course, please feel free to reach out to us at customerservice@erickson.edu
Our team is always looking for feedback to improve the learning experience for all learners. Thank you in advance for sending your feedback to us.
When will I get my program completion certificate?
The program certificate is issued to all the eligible learners within 3 weeks of the completion of their program. If you don't receive your certificate by this timeline, then please reach out to us at customerservice@erickson.edu
What requirements do I have to complete to get my program certificate?